Friday, October 31, 2008

Revisiting Hanoi - The Sheraton Hanoi @ Westlake

My family and I were in Hanoi last weekend for our last holiday before I deliver our newest family member. I must say that this is a highly anticipated holiday because I love the hustle and bustle of Hanoi and besides, I’ve long wanted to show my family what surprises Hanoi has to offer.

Our flight arrived at Hanoi at 8:50am, long after the denizens of Hanoi has woken up and had their first bowl of hot steaming pho. After about 40 minutes by car, we arrived at our hotel, the Sheraton Hanoi. Amidst the hustle and bustle and the endless honking of cars, Sheraton Hanoi stood out like a welcomed oasis by the West Lake. Being in this location has its advantages and I think it is a perfect getaway after being in the city with its endless honking.



I had earlier emailed Ms. Kim Lien from Customer Service that my husband and I will be celebrating our 8th wedding anniversary and had gotten a confirmation right away that they will surprise us. What a surprise it turned out to be! We had a room with a view of the beautiful West Lake and our bed is decorated with rose petals and a lovely cake as well as a congratulatory letter from the hotel. There were candles on the night stand as well as rose petals in the bath. Truly romantic! Like all Starwood properties, The Sheraton has the requisite amenities to keep guests comfortable. It has a very welcoming pool with a pagoda and a very unique dragon shower. Take a little walk to the other side and you’ll be greeted with a moongate and a tranquil courtyard and lush gardens. I would have been perfectly happy here just sipping a cup of strong Vietnamese coffee. There’s also a gym and tennis court in the hotel grounds. What makes the Sheraton Hanoi truly stand out is its staff. They were all genuinely warm and friendly and were more than happy to accommodate us (me especially with my endless enquiries and requests). We’ve stayed at many hotels in many countries and I must say, the staff at Sheraton Hanoi is top-notch. This is exactly what 5-star service should be.

Friday, October 24, 2008

Bosses from Hell

I’ve spent a good part of my life working and I must say, I’ve met all sorts of colorful characters. My job requires me to have a close working relationship with my superiors and unfortunately that means I’m privy to what makes them tick.

I’ve been fortunate to have worked with very nice bosses but also unfortunate enough to work with eccentric and extremely inconsiderate ones (at least in my opinion). Some are there because of hard work, but most are there because of their skills in apple-polishing their superiors.

Here are some examples of my superiors – thankfully all long gone.

1. The Yes-Man
You’ll know if he’s on the phone with the boss coz the only words coming out of his mouth is “Yes, Sir!”.
2. The Inconsiderate Boss
I’ve worked with a superior who had the audacity to tell a colleague to ask his sister to postpone her wedding because it falls on the company’s accounts closing date. His reasoning is that if the wedding is postponed to another date, then he can have the day off. If this is not highly inconsiderate, I don’t know what is.
3. The Back-Stabber
You wouldn’t know what hit you because he’ll smile while stabbing you in the back.
4. The Indecisive Boss
Another one of my pet peeves. He’ll change his mind so much you’ll spent 10 days finishing the work that really only takes a day.
5. The Slave Driver
This is the type of boss who'll expect you to work late even when your work for the day is done. He'd rather you sit there and wait until 10pm then tell you, "Actually, you can do the work tomorrow", by which time you've wasted hours away from your family.

The only consolation I have is that what goes around comes around. I hope they'll get their just rewards when their time comes!